PRIVACY POLICY
Privacy Policy
Effective Date: October 29, 2025
Last Updated: October 29, 2025
Florida Detail Co. LLC, doing business as Ocala Detailing (“Ocala Detailing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather when you visit our website, communicate with us, or use our detailing services.
1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
a. Information You Provide Directly
When you interact with Ocala Detailing (for example, by filling out a contact form, booking an appointment, or communicating with us via phone, text, or email), we may collect:
Full name
Phone number
Email address
Physical address or service location
Vehicle information (make, model, year, condition)
Payment information (processed securely via third-party payment providers)
Customer reviews, photos, or testimonials you choose to share
b. Information Collected Automatically
When you visit our website or social media pages, we may automatically collect certain information, such as:
IP address
Browser type and version
Device type and operating system
Referring website or link
Pages viewed, time spent, and navigation patterns
Cookies or similar technologies used for analytics and functionality
c. Information from Third Parties
We may receive information from:
Payment processors or booking platforms
Social media networks (e.g., Facebook, Instagram, Google)
Marketing or analytics providers
2. How We Use Your Information
We use the information collected for purposes including but not limited to:
Scheduling, confirming, and providing detailing services
Processing payments and invoices
Responding to customer inquiries and service requests
Sending confirmations, reminders, and service follow-ups
Improving our website, services, and customer experience
Marketing and promotional communications (with opt-out options)
Maintaining internal records and customer history
Ensuring compliance with applicable laws and regulations
3. Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies to improve user experience and analyze website performance.
You can disable cookies through your browser settings, but some features may not function properly without them.
We may use Google Analytics, Facebook Pixel, and similar tools to understand visitor behavior and improve our services.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
Service Providers: With trusted partners who perform business operations on our behalf (e.g., payment processing, scheduling, analytics, email communication).
Legal Compliance: When required by law, subpoena, or government request.
Business Transfers: If Ocala Detailing is involved in a merger, acquisition, or asset sale, your data may be transferred to the new entity.
Consent: When you explicitly authorize us to share your information.
5. Data Retention
We retain your personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
6. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no transmission or storage system can be guaranteed 100% secure.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
Access, correct, or delete your personal data
Opt out of marketing communications
Withdraw consent for data processing (where applicable)
Request information about data sharing practices
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us immediately to remove it.
9. Links to Other Websites
Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Communications and Marketing
By providing your contact information, you consent to receive communication from Ocala Detailing via phone, text, or email related to your services or inquiries.
You may also receive promotional messages, which you can opt out of at any time by following unsubscribe links or replying “STOP” to SMS messages.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a new “Last Updated” date. Your continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Florida Detail Co. LLC dba Ocala Detailing
Email: [email protected]
Phone: 352-547-5206
Address: 23571 SE hawthorne rd, hawthorne FL 32640
Website: www.ocaladetailing.com